Managing the response to your campaign

All marketing communication campaigns will generate a response. PMD's Response Division can handle the responses to your marketing campaigns leaving you free to focus on your day to day business.

campaign response

Our campaign Response Centre provides:

  • Up to 100 agent capacity
  • Dedicated or shared resource managed with skills based routing technology
  • Digital call recording & remote quality control monitoring
  • Interactive Voice Response (IVR) back-up for live service or specific campaigns 24/7
  • Automatic call distributor (ACD) & computer telephony integration (CTI)
  • Open 8 till late 7 days a week
  • Detailed management information
  • Inbound call handling or outbound call handling - we'll mirror your corporate identity

We can capture campaign responses and fulfil requests for all types of marketing and support material such as brand reminders, access items, product information, healthcare professional support material or patient booklets.

We can also provide a web-based interface that provides the ideal response mechanism and which integrates the collection of data with the production of individually personalised and targeted communications.

Each project is handled by our experienced team of account managers and operators who will take care of everything from product storage to pick, pack and despatch.

For more information about our campaign response services call 01233 214214 or fill out a contact form.

Our Services include:

PMD Healthcare Marketing Brochure

Click here to view e-brochure.

Promotional support for the healthcare sector

PMD Healthcare Marketing Services Ltd
The Boulevard
Orbital Park
Ashford
Kent
TN24 0GA
T:01233 214214