Customer Contact Centre Services
Our sophisticated Customer Contact Centre provides specialist call and response handling services using
the very latest ISDN equipment supported by call management and voice activated back-up services to provide
inbound and outbound services tailored to meet your needs and solve your contact problems.
Staffed by an experienced and professional team of operators each project is managed to the exceptionally high
standards that are demanded by the healthcare industry.
Our services include:
- Campaign response handling
- Disease awareness patient registration
- Order taking & payment processing
- Brand sample and promotional material despatch
- Data capture
- Testing & follow-up
- Donation & subscription handling
- Lead generation & appointment setting
For more information please contact Fiona Tyndall on 07841 251008 or
e-mail fiona.tyndall@pmdhealthcare.co.uk