PMD Healthcare Marketing Services Ltd
Staplehurst Road
Sittingbourne
Kent
ME10 2NH
T:01795 415118
F:01795 439551
E:info@pmdhealthcare.co.uk
Our dedicated customer contact centre provides professional telemarketing services to support your business including; inbound call handling, outbound call handling and campaign response handling.
We can handle your campaign responses 12 hours a day, 7 days a week and you can use our facilities all year round, for specific campaigns or switch calls to our contact centre outside your normal office hours.
We provide the following solutions:
We currently fulfil more than 15,000 orders a day from our MHRA licenced fulfilment centre in Rushden, Northants where we pick, pack and despatch everything from travel brochures, product literature, personalised maps, event registration packs, exercise packs and point of sale.
We can store products samples and literature in our large and secure warehousing facility, which is electronically linked to our Customer Contact Centre which takes customer orders (telephone or post), processes payments and dispatches goods on your behalf.
Experienced staff and tested processes and systems are all designed with one purpose in mind – to carry out every client’s fulfilment instructions exactly as specified.
We have the flexibility to pick and pack whatever you need, including:
We can store product samples and literature in our 100,000 square foot, secure warehousing facility, which holds an MHRA Wholesale Dealers Licence for the distribution of POM, P and GSL products and samples. It is electronically linked to our customer contact centre and located close to major motorway connections, making it the ideal location to store goods.
We can store product and literature on your behalf, from sales representative aids and exhibition materials to high volume access items and pharmaceutical product samples and you can access up-to-date information via CampaignXec, our on-line management software which provides:
Our expert data team can manipulate, clean and enhance your data to ensure you get the most from your mailing.
We also provide FREE data health-checks that will identify the total number of records which are deceased, gone-away, change of addresses or registered with MPS and other preference services. If you're looking to source additional data, we also provide demographic profiling services and data acquisition.
Facilities include:
PMD recognises that mailing campaigns can be an integral part of your marketing activities. To ensure that all your mailings are handled smoothly and professionally we offer every production element you need and in any combination you want. The result is a fully integrated mailing service designed to bring you the complete solution.
Whether your requirement is for enclosing and mailing or for us to source and manage your print as well as handle customer responses, you can rely on us for quality service that will take care of your mailing campaign.
Our facilities include: